A message from the President
Digitcom has been selling and servicing phone system solutions since 1991. We look after the end to end solution including the phones system itself, hosted PBX, SIP trunks, cabling, networks, switches and routing, QoS, and of course, call centers and full system design. We service and have presence in all major Canadian cities including Toronto, Montreal, Vancouver, Calgary, Edmonton, Ottawa, Halifax and Winnipeg.
Please give us a call. 866-667-8357. We bring experience and an unwavering commitment to complete customer satisfaction on every project we do. We pride ourselves on our reputation. You will be happy. I personally guarantee it.
Whether it’s a hosted PBX or on-premise phone system, installing a new business phone system affects everyone from the warehouse shop floor to the president. Digitcom sells premise-based, cloud business phone systems, hosted VoIP PBX, SIP trunking service, back-up redundancy, PRI, toll free, long distance, and hybrid solutions with a keen sense of how to make it all work.
There are lots of business phone system service providers to choose from. What sets us apart is our extensive telecom experience with over 23 years in the business. Our head office is in Toronto, Canada, however we service business phone systems and clients across the country, with satellite support offices in other cities including Montreal, Ottawa, Edmonton, Calgary, Vancouver, Halifax, and Miami. Do your homework. Ask around. Digitcom is a leading provider of voice and data solutions. We have won numerous awards over the years, including the prestigious CDN Top 100 Solution Providers of 2011, 2012, and 2013, Profit Magazine list of Canada's fastest growing companies in 2014, Avaya Business Partner of the Year in 2010, and Avaya’s New Acquisitions Award in 2012.
If so, you’ve come to the right place.
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We are the industry leader in selling business telephone systems, headsets, and data networks.
Thousands of companies trust their phone and data system support to Digitcom.
Digitcom has installed and supports more Avaya IP Office systems than any other firm in Canada.
We support the Avaya's IP Office, NEC's SV8100 and SV8300,Cisco's UCME, and Business Edition, Sennheiser headsets, and Nortel's Norstar ICS, Avaya BCM and Polycom phone and voice mail systems, Hosted PBX, SIP Trunking, data solutions, headsets, and cableprojects.
We have certified technicians on staff, and your call will be answered in 5 rings or less. Guaranteed.
Since our business inception in 1991, we have taken service seriously - that is why we are industry leaders today. We are the only company in Canada with the Avaya SMB Expert Designation. We are also a Cisco Premier Reseller.
We've grown to become one of the largest interconnects servicing the Toronto, Montreal, Southern Ontario, and Canadian market places. We currently service many of Canada's Fortune 500 companies. Browse through our site; learn more about Digitcom, and why we have become so well regarded in the Avaya telephone, Avaya IP Office , NEC SV8100 and NEC SV8300 Cisco Unified Communications, & Nortel Norstar and BCM spaces.
Of course, you can always click here to email us or call us at 866-667-8357. Find out why customers who do business with Digitcom become customers for life.
Need some help choosing the right business phone system for your office?
We have articles about our phone systems, and a comprehensive technical support link page that will help you find on-line technical support. Find out more about Avaya, VoIP phone systems, Nortel Norstar phone systems,BCM, ShoreTel, Avaya phones, Avaya IP Office, Polycom Soundstations and more here.
Oh, and by the way, we'll do the complete phone system implementation - from consulting, cabling, installation, and training.
You will be happy. We Guarantee It!
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Digitcom sells business phone systems from Nortel and Avaya, and headsets from Sennheiser from our Toronto, Ontario, Canada head office. This includes Cisco's UC500, Cisco Unified Communications Manager Express and Call Manager Express, Nortel's BCM, BCM50, BCM200, BCM400, Norstar, MICS, CICS, and the Avaya IP Office 406, Avaya IP Office 412, and the Avaya IP Office 500. The entire line of Meridian desk sets including the M7310, T7316, T7316e, T7208, NAM and Call Pilot voice mail systems. We specialize in Voice over IP solutions including the VoIP business phone systems hardware from Avaya - Avaya's VoIP IP Office product, the 5420 desk set,Quick Edition, One-X, and the 4620 and 4610 VoIP based sets. The IP Office 412 grows to 360 Avaya telephone extensions. We also sell audio conferencing solutions from Polycom including the Polycom Soundstation2, 2W, and VTX1000 products, and headsets for the Avaya IP Office Business Phone systems & Norstar, BCM, including the Plantronics line of wired and wireless headsets - the CS10, and the CS50. We support wireless handsets including the Nortel Norstar T7406 set, the Engenius SN920, and EN490 sets. Additional VoIP hardware like the Mediatrix VoIP solution. Digitcom will co-ordinate and install your Nortel business phone system, Cisco UC500 or Call Manager Express, or Avaya phone system in Toronto, Ottawa, Calgary, Edmonton, Montreal, Vancouver, and other cities in Ontario and Canada, and New York, Chicago, Miami, Los Angeles, Houston, Seattle, Boston, Toronto, Ontario, Washington, and other cities in the USA. Our head office is in Toronto, Ontario Canada. Our motto is "Leaders in Computer Telephone Innovation". And we intend to stand and grow by that.
Nortel Networks, Meridian, Nortel, VoIP BCM, and Norstar phone systems are the registered trademarks of Nortel Networks Inc. Digitcom is a reseller, distributor, dealer of Cisco, ShoreTel, and Avaya's product line
Cisco, Cisco UC500, Cisco Call Manager Express is a registered trademark of Cisco.
Avaya and Avaya IP Office phone systems is the registered trademark of Avaya.
Avaya IP Office: Digitcom has been selling the Avaya IP Office VoIP business phone system in Toronto, Ontario, Canada, and several systems in the US since 2005. The Avaya IP Office 500 business phone system comes in either the IP Office Small Office Edition business phone system, IP Office 406 business phone system, IP Office 412 business phone system, and the newest model, the IP Office 500. Extension capacity growth ranges from as few as a dozen (or so) extensions on the IP Office Small Office Edition VoIP business phone system, up to 384 extensions on the IP Office 500 cabinet. The IP Office 500 has growth up to approx. 280 extensions, either digital, IP, or a combination of digital and IP not to exceed 280 extensions. The System will support the Avaya business phone system digital models 4406, and 4412 sets, and the 5402, 5410, and 5420 newer model digital sets. It will also support the VoIP business phone system 4610, and 5610 IP based sets. Digitcom has installed, and has direct support for the Avaya IP Office VoIP business phone system in Toronto, Ontario, Montreal, Quebec, Calgary, Alberta, and Vancouver BC Canada, and many cities in the US. Some applications that can be run on the Avaya IP Office include: call centre, otherwise known as Compact Contact Center, TAPI licenses are included at no charge, and Unified Messaging. Digitcom is a reseller, distributor, and dealer of the Avaya product line. Avaya has also introduced some new model phones: 1403, 1408, 1416, 1603, 1608, and 1616. Some of the new models of IP phones includes the 9620,9630,9640,9650, and 9670, and 9608, 9611, 9621, and 9641. Digitcom also sells the Avaya BCM phone system.
Digitcom sells the Avaya 5400 series (5402, 5410, and 5420) digital telephones generally with the Avaya IP Office (pictured above). The Avaya IP Office sets bring Avaya state-of-the-art technology directly to your desktop, delivering efficient service, superior voice quality, along with cutting-edge communications features. Label-less call appearance/feature keys simplify administration. Local call log and speed dial directory enhance productivity. These business phone system sets, intended for the Avaya IP Office VoIP (PBX) type phone system will provide full duplex speakerphone capability (except the 5402 which has a one way speaker). Digitcom generally installs these phones, or the IP / VoIP type sets for installs done in Toronto, Ontario, Canada. They are good for the call centre, unified messaging, and TAPI
ShoreTel: The ShoreTel VoIP business phone system is a fully distributed IP phone system with no single point of failure. Call control is distributed to intelligent gateways - called voice switches - and voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on your IP network. The result is a single-image system across all geographies, with complete feature transparency. Gone are the days of multiple PBXs, voice mail systems, automated attendants, and Automatic Call Distribution (ACD) systems. With ShoreTel, the phone system is distributed, the voice applications are integrated, and the management interface is best in class. Digitcom is a reseller, distributor, and dealer of the ShoreTel product line.
NEC:The SV8100 and SV8300 are a unique communication solution for up to 500 (SV8100), and 1,000 (SV8300) users. Its expandability means it can work at any level, from a technically superb phone system, to a truly advanced unified communications platform. Digitcom supports the DT300 and DT730 IP based sets including the InUCB Unified Messaging blade.
Nortel Norstar and BCM: Digitcom.ca has been selling the Nortel Norstar MICS, and Norstar 8X24 business phone systems in Toronto, Ontario, Montreal Quebec, Calgary and Edmonton Alberta, Vancouver BC, Canada since 1991. The 8X24 business phone system was introduced in the late 1980�s and was replaced by the Nortel Norstar MICS business phone system in the mid 1990's. The Nortel Norstar is capable of expanding to about 200 extensions. The Norstar MICS works with the current model Nortel Call Pilot voice mail system. Digitcom sells the Nortel BCM VoIP business phone system models BCM 50, BCM 200, and BCM 400. The smaller Nortel BCM 50 is capable of expanding to about 40 extensions, and the larger BCM 400 / 450 is capable of expanding to about 300 extensions.
Digitcom sells business phone system from Nortel and Avaya. This includes Nortel's 's Succession BCM, BCM 50, BCM 200,BCM 400, Nortel Norstar MICS, and the entire line of Nortel Norstar Meridian desk sets including the M7310, M7208, T7316, T7316e, T7208, NAM and Startalk, Flash and Call Pilot voice mail systems. We specialize in Voice over IP solutions including the VoIP hardware from Avaya - Avaya's VoIP IP Office product, the 5420 desk set, and the 4620 and 4610 VoIP based sets. We also sell audio conferencing solutions from Polycom including the Polycom Soundstation2, 2W, and VTX1000 products, and headsets for the Norstar, BCM, IP Office including the Plantronics line of wired and wireless headsets - the CS55. We support wireless handsets including the Nortel Norstar T7406e set. Digitcom services the Norstar in Toronto, and Ottawa in Ontario, Canada, Calgary, Edmonton, Montreal, Vancouver, Toronto, Halifax, and other cities in Canada, and US cities New York, Chicago, Miami, Los Angeles, Houston, Seattle, Boston, Philadelphia, Baltimore, San Francisco, Phoenix, Dallas, Washington, and other cities in the USA.
Cisco: Cisco Unified Communications 500 ( UC500 ): Communicate more effectively by reaching the right resource the first time. Now your small business can deploy a simple, affordable, easy-to-manage unified communications system with the industry-leading Cisco Unified Communications 500 Series for Small Business. This solution eliminates multiple servers and combines voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities. It also integrates with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. The easy-to-manage solution supports up to 50 users in flexible deployment models based on your needs. Digitcom is a reseller, distributor, and dealer of the Cisco product line.
Nortel Norstar and BCM: Digitcom has been selling the Nortel Norstar MICS business phone system, and Norstar 8X24 business phone systems in Toronto, Ontario, Montreal Quebec, Calgary and Edmonton Alberta, Vancouver BC, Canada since 1991. The 8X24 business phone system was introduced in the late 1980s and was replaced by the Nortel Norstar MICS business phone system in the mid 1990s. The Nortel Norstar is capable of expanding to about 200 extensions. The Norstar MICS works with the current model Nortel Call Pilotvoice mail system. At one time Digitcom also actively sold the Nortel BCM VoIP business phone system models BCM 50, BCM 200, and BCM 400. The smaller Nortel BCM 50 is capable of expanding to about 40 extensions, and the larger BCM 400 Voicer over IP VoIP is capable of expanding to about 110 extensions. Although we no longer actively sell the Nortel BCM 400 system, we still do sell the BCM 50 VoIP business phone system