June 28, 2018
It’s Official. Avaya announces the END OF LIFE of the Nortel BCM. Now, what does that mean?
Over my 20 years in the Telecom business almost everything has changed, as telecom technology…
June 28, 2018
Digitcom is now an Avaya Platinum Business Partner
It was only August of 2015 that Digitcom became an Avaya Gold dealer, and now…
June 28, 2018
Avoid these pitfalls of renovating or moving office
We’ve helped a lot of companies to relocate to new office space or settle in…
June 28, 2018
CDN’s Top 100 List 2017 – Digitcom Ranked 82
The list of 100 of the best IT solution providers was released last night at…
June 28, 2018
Call Recording Boosts Your Customer Service Overnight!
86% of buyers will pay more for a better customer experience, but only 1% of…
June 28, 2018
Chatbots: The Newest Tool for Customer Service
Last week I attended a panel discussion on Enhancing The Customer Experience Using New Technologies.…
June 28, 2018
Digitcom Canada Ranks 480 on the 2017 PROFIT 500
–Canadian Business unveils 29th annual list of Canada’s Fastest-Growing Companies – Toronto (September 14, 2017)…