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June 28, 2018

Attitude, not Age, Defines Different Generations of Customers

Far too often marketing researchers and other such analysts would have us view our customers…
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June 28, 2018

Avaya IP Office Release 9.1: The IP Office is All Grown Up!

Avaya IP Office Release 9.1: The IP Office is All Grown Up! On Monday, December…
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June 28, 2018

It’s Official. Avaya announces the END OF LIFE of the Nortel BCM. Now, what does that mean?

Over my 20 years in the Telecom business almost everything has changed, as telecom technology…
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June 28, 2018

Digitcom is now an Avaya Platinum Business Partner

It was only August of 2015 that Digitcom became an Avaya Gold dealer, and now…
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June 28, 2018

Avoid these pitfalls of renovating or moving office

We’ve helped a lot of companies to relocate to new office space or settle in…
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June 28, 2018

CDN’s Top 100 List 2017 – Digitcom Ranked 82

The list of 100 of the best IT solution providers was released last night at…
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June 28, 2018

Call Recording Boosts Your Customer Service Overnight!

86% of buyers will pay more for a better customer experience, but only 1% of…
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June 28, 2018

Chatbots: The Newest Tool for Customer Service

Last week I attended a panel discussion on Enhancing The Customer Experience Using New Technologies.…
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June 28, 2018

Digitcom Canada Ranks 480 on the 2017 PROFIT 500

–Canadian Business unveils 29th annual list of Canada’s Fastest-Growing Companies – Toronto (September 14, 2017)…
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June 28, 2018

Digitcom on Canada’s Profit 500 for the 3rd Year in a Row

For the third year in a row, Digitcom has been named to the Profit 500…
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  • ABOUT US
  • CUSTOMER SUPPORT
    • OPEN A SUPPORT TICKET
    • HOW TO VIDEOS
    • UPCOMING EVENTS
    • 911
    • HOSTED PBX LOGIN
  • PRODUCTS & SERVICES
    • PRODUCTS & SERVICES
    • DIGITCOM’S HOSTED PBX
    • SIP TRUNKS
    • CLOUD SECURITY SOLUTIONS
    • MEETING ROOMS & COLLABORATION
    • CONTACT CENTRES
    • NORTEL REPLACEMENT
  • CONTACT US