July 2, 2018
Embrace Technology and the Winds of Change
There’s a saying from Winston Churchill that I refer to often: “To improve is to…
July 2, 2018
Evaluate your phone system in 4 questions
When planning an office move or renovation, it’s a good time to assess a…
July 2, 2018
Four Essential Tools to Grow Your Small Business
A growing number of small businesses invest in technology to enhance efficiency, improve customer service,…
July 2, 2018
Here We Grow Again
This month we have some new additions to the Digitcom team. Sema Sali, Marketing…
July 2, 2018
The Importance of Mobility Culture in the Workplace
In the Forbes article “Why Mobility Is A Culture and Not A Product,” author Daniel…
July 2, 2018
Xima Introduces New Multimedia Contact Center
Digitcom has started offering the new multimedia contact centre solution from Xima Software. This is…
July 2, 2018
Your Guide to Implementing a New Phone System
Which of these scenarios best describes you? Maybe you’re finding that your premise-based phone…
July 2, 2018
How to Improve the Torturous Experience of Waiting: The Science of Keeping Customers “On Hold”
“Please hold for the next available customer service representative.” These could be, I would…
July 2, 2018
Ivan Cohen, Telecom Expert
Ivan has been working in the telecommunications field since 1985, the dawn of cellular communications,…
