In addition to the ever-evolving physical space here at Digitcom, you might be interested to know that our digital space is changing as well, as Digitcom launched its new billing platform in January 2014.
For those who don’t know, Digitcom sells and services wholesale PRI services from the major carriers including Bell and Allstream, MPLS, data services, internet, toll free, long distance, dry loop circuits, Hosted PBX and SIP trunks all across Canada. As a company we have been doing this for a few years now, and with the rapid 100% year-over-year growth we have been experiencing, doing the billing went from a minor inconvenience when we started to a major bottleneck in our operations.
Keeping track of the long distance and doing the LD mediation (sorting of LD and toll free records) became particularly onerous, especially when we added our hosted PBX and SIP trunk network. In fact, it became so difficult that we ended up forgoing almost a year’s worth of hosted PBX and SIP trunk revenue because we didn’t have a proper billing and mediation package in place.
The good news for our clients is that the new invoice format is easier to read, looks a lot more professional, and best of all, offers an online portal so clients can access their current and previous invoices, download old invoices, long distance records, and can even pay online by credit card.
If you’re interested in more information about Digitcom’s telecommunication solutions and services and how we can meet your business’s phone system, long distance, toll-free, and cabling needs, please contact us at email@example.com.