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Privacy

We’re committed to protecting your data. Please take a moment to familiarize yourself with our privacy practices, accessible below, and contact us if you have any questions.

Digitcom Privacy Policy
Digitcom Privacy Policy

Privacy Policy

This Privacy Policy covers how Digitcom handles personal data whether you interact with us on our websites, in person, or over the phone. We want to be clear about how we handle our customers' personal information, and to make information about our policy easily accessible.

Customer – An individual who uses, or applies to use, Digitcom’s products or services.

Team member – A former, current or prospective employee of Digitcom.

Personal information – Any information about an identifiable individual, other than the name, title or business address (including business email address) or business telephone or fax numbers of an employee of an organization.

DIGITCOM – In this Privacy Commitment, the words “we”, “us”, “our” or “DIGITCOM” refer to Digitcom Telecommunications Inc. and its subsidiary companies, as they may exist from time to time, including those subsidiaries or divisions that carry on business under the names Digitcom Québec, Digitcom Vancouver. Digitcom Calgary. 

At Digitcom, we believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need.

When you create download any resources from our websites, connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with Digitcom, we may collect a variety of information, including:

  • Contact Information. Data such as name, email address, physical address, phone number, or other contact information
  • Account Information. Your case account name, phone number,  and related account details, including email address, account status, and location.

Digitcom uses personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law.

  • Communicate with you. To respond to communications, reach out to you about market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Digitcom, you may not opt out of receiving these important notices.  You can withdraw your consent at any time by clicking on the “unsubscribe” link in your email.
  • Security and Fraud Prevention. To protect individuals, employees, and Digitcom and for loss prevention and to prevent fraud.

At Digitcom, we believe that great privacy rests on great security. We use administrative, technical, and physical safeguards. We are constantly working to improve on these safeguards to help keep your personal data secure. 

Digitcom’s websites, online services, and advertisements may use cookies. These cookies are used to understand how visitors interact with our websites and online services. We also uses these cookies to remember choices you make while browsing, so we can provide you with a customized experience.  If you want to disable cookies, choose “Reject all cookies” from the cookies settings.

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