Transferring a call on your Avaya IP Office Phone


This video covers how to transfer incoming calls from one phone to another.

Step by Step Guide

To transfer calls from one phone to another on an Avaya phone:

1. When you receive a call, you can transfer to another extension by first answering the call, then press the transfer button on the phone.

2. This will automatically put the first caller on hold and give you the secondary dial tone.

3.  Enter the extension number of the person you wish to transfer the call to, and hang up.

4. Your call has now been transferred to the extension chosen.

If you need help transfering calls from Avaya phones, fill the form above.

Need help with your Avaya phones?

Gary JoffeChef's Delight

When calling in, the phone is always answered promptly. Service is literally immediate. I have recently been saved on two separate occasions with their amazing service and support. Highly recommend this company.

Tracey L. Nattrass, CISSPCanadian Investor Protection Fund

I appreciated that Adam took the time at the end of the upgrade to make sure that I could access the remote PC and that the switchboard and Officers telephone were working correctly.

Kumudhini ThavarajRegistered Nurses' Association of Ontario

Thank you so much you are the best!!👍
And Tony I want to take this opportunity to let you know that I'm grateful to you, who has made my work smooth over the years, and in this spirit I want to say, simply but sincerely a big thank you!!

Larry WeltmanAccess Easy Funds

An amazingly efficient & knowledgeable company. We moved offices and our Telco Provider could not transfer our number and recommended we work with a third party provider. We started with another outfit who after two weeks not getting the job done led us to Digitcom who expedited this matter and in two business days we were up and running. Throughout the process they kept us to date!

Matthieu YiptongConseil scolaire catholique MonAvenir

Digitcom has been a great partner for the past 10 years with our Avaya IP Office systems. They have always been helpful in resolving issues, provide timely follow-up, and friendly service.

Jamie MassonFreshco Retail Maintenance

The last technicians you had on-site for us was amazing and definitely provided better explanations and service!