Digitcom Telecommunications

Digitcom Telecommunications blue logo
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Voice. Video. Collaboration. Better on One Unified Platform.

Do you want better communication and productivity for your business all while lowering costs and increasing Mobility? A new Voice over IP (VoIP) telephone system can resolve all these issues.

Digitcom Business voIP

Why Switch to Managed VoIP?

1

Built-In Security That Protects Sensitive Data​

Telephone calls carry confidential information like credit card numbers and HR conversations. Cloud security protocols keep critical information under lock and key, which is a vital asset for businesses with increasingly digital workflows.​

2

Scalability for evolving workplaces

As a cloud solution, VoIP calling can easily add or subtract phone lines, scaling to fit any growing and changing operation. As more employees adopt a hybrid work approach, their calling capabilities will remain consistent in the office, at home, or at another remote work location.

3

Reduced telephone hardware and wires

Cloud calling, which uses VoIP, requires only an internet connection and a web-enabled device. This helps to eliminate telephone hardware's and other complex hardwares.

4

Reliability

The capability to choose where your calls are forwarded, and how, means that you also don’t have to lose productivity because of local power outages or weather-related events. If the office phone can’t be answered, your mobile device or laptop can.

5

Improved Client Satisfaction

With a VoIP phone system, you can choose where your calls ring and how. For instance, you might select the first few rings to be forwarded to your office. If you don’t answer the call, it will then be transmitted to a second or third device, say, a mobile phone or laptop. Quite simply, calls don’t need to be missed anymore if they are urgent.

6

Conference Calls Made Simple

Since all calls use a converged data network instead of dedicated phone lines, creating and participating in conference calls are made much easier.

Explore Other Solutions

One-Tap Features

Bring Office & Remote Workers Together

With Avaya Cloud Office you can easily connect all your workers, whether in the office, mobile, or remote to a single system regardless of their location.

SIP Trunking

Digitcom SIP Trunking

Link your communications infrastructure to the public telephone network using digital lines. A simple, low-touch, cloud-based SIP trunking solution fully supported by a robust reliable network and API integration.

Direct Routing for Microsoft Teams

Discover Microsoft 365 Business Voice

Microsoft’s call add-on enables internal and external calling, integrated with Office 365 through Microsoft Teams. 

FAQ

Most frequent questions and answers

No, VoIP will not work without an internet connection because it relies on Internet Protocol (IP) to exchange digital data. 

VoIP service allows for different types of connections based on the specific need for personal or business use. Users can connect and fully use VoIP services without any new phones/devices; as long as they have access to a high-speed Internet connection.

Additionally, it won’t cost you a fortune to upgrade your current plan. The major strength of our virtual phone system is that it’s easy to upgrade as your business grows.

The only thing you need to make sure of is that your internet connection is fast and stable. Your call quality and reliability will be dependent on this.

Because of the unique nature of VoIP telephone calls, emergency calls to 9-1-1 through your VoIP service will be handled differently than traditional phone service. When you make a 9-1-1 emergency call, the VoIP service will attempt to automatically route your 9-1-1 call through a third-party service provider to the Public Safety Answering Point (“PSAP”) corresponding to your address of record on your account. Due to the limitations of the VoIP telephone services, your 9-1-1 call will be routed to a different location than that which would be used for traditional 9-1-1 dialing. Your call will be answered by a third-party specialized call centre that handles emergency calls. This call centre is different from the PSAP that would answer a traditional 9-1-1 call which has automatically generated your address information, and consequently, you should be prepared to provide your name, address, and telephone number to the call centre. 

No, there are no practical limitations on our business voice service. You can make as many calls, users, and phone numbers as needed. However, to prevent misuse and abuse, only one phone call can be placed per line per second. (This helps avoid those infamous robocalls.) 

Additionally, it will not cost you a fortune to upgrade your current plan. The major strength of our virtual phone system is that it is easy to upgrade as your business grows. 

The only thing you need to make sure of is that your internet connection is fast and stable. Your call quality and reliability will be dependent on this. 

Get Started

Contact-US-Digitcom.png

Interested? Talk to one of our Sales Specialists to get started.

Call centre

Have a question? One of our specialists would be happy to assist you.

Skip to content